The Australian beauty and aesthetics industry offers an increasingly diverse range of treatments, from traditional beauty services through to advanced skin treatments, laser and IPL procedures, body-contouring technologies and medical cosmetic procedures. However, there is no single Australian licence that…
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What happens when a client isn’t happy with a beauty treatment? Does a salon have to give them a refund? Can you have a “no refunds” policy? What happens if the client simply doesn’t like the result? And can a…
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Running a beauty business in Australia involves more than providing great treatments and maintaining a professional salon. Beauty businesses can have responsibilities under Commonwealth, state or territory and local government laws—and the requirements can change depending on the treatments you…
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“We’re booked out for three weeks… so why is there never any money left at the end of the month?” It’s a question being asked by salon owners across Australia. Many beauty business owners believe that a full appointment book…
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Beauty and aesthetic businesses offering cosmetic injectable services in New South Wales need to prepare for significant changes to medicines regulation commencing on 5 November 2026. On that date, the: Medicines, Poisons and Therapeutic Goods Act 2022 (NSW) and Medicines,…
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One of the most common questions asked by people entering the Australian beauty industry is: Do I need a licence to work as a beauty therapist? The answer is not a simple yes or no. Licensing Requirements for Beauty Professionals…
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The Australian beauty industry provides an unusually wide range of pathways for people wanting to establish their own business. Some people want a traditional career as a beauty therapist, working across facials, massage, waxing, skin treatments and other salon services.…
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Before-and-after photographs, treatment videos and client transformations have become an important part of marketing a beauty business. A salon may use client images on Instagram, Facebook, TikTok, its website, advertisements, training material or promotional emails. But a client agreeing to…
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Employee Classifications and Entitlements in the Australian Beauty Industry Employing staff is an important step in growing a beauty business, but it also brings legal responsibilities. Whether you operate a beauty salon, skin clinic, nail salon, lash and brow business…
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Many salon owners assume their business creditworthiness is determined solely by financial statements, tax returns and repayment history. While these remain the biggest factors, today’s lenders, suppliers and finance companies increasingly rely on digital verification and automated risk assessment tools…
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The beauty industry isn’t “changing” in 2026 — it has already changed. Client behaviour, technology, staffing, pricing, and competition have all shifted at the same time, creating a pressure point that most salon owners can feel but can’t quite articulate.…
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You have insurance. But does your insurer know everything you actually do? That question matters more in the modern beauty industry than many salon owners realise. A business may start by providing waxing, facials and massage, then gradually add skin…
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